Question Classifier & Knowledge & Chatbot

Basic Workflow Template, a chatbot capable of identifying intents alongside with a knowledge base.

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langgenius
246 used·Last update 1 month ago
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Setup steps

  1. Install the OpenAI plugin from the Plugin Marketplace.
  2. Authorize OpenAI in Dify by navigating to Tools → OpenAI → Authorize and entering your API key.
  3. Select LLM in the Question Classifier node to route questions into three categories: "Question related to after sales", "Questions about how to use products", and "Other questions".
  4. Select a LLM in the LLM node and configure it to use the after-sales Knowledge Retrieval result as context.
  5. Select a LLM in the LLM 2 node and configure it to use the product Knowledge Retrieval result as context.
TYPE
Chatflow
CATEGORY
Knowledge
PLUGINS
app icon
Openai
Dify Compatibility
1.13.0
SUPPORTED LANGUAGES
English
LAST UPDATED
Apr 24, 2026